Last updated: 01 November 2024
Streetstalk Avenue (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, Streetstalk.co.za (“Website”), or engage with us through other channels.
Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
We may collect the following types of information about you:
A. Personal Data
We collect information that you voluntarily provide to us, such as:
- Contact Information: Name, email address, phone number.
- Account Information: Username, password, and other information provided when creating an account.
- Payment Information: Payment details are securely processed by third-party payment processors and are not stored on our servers.
B. Usage Data
We collect certain data automatically when you visit our Website, including:
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Information: Pages visited, links clicked, and the amount of time spent on our Website.
C. Cookies and Tracking Technologies
We use cookies, beacons, and other tracking technologies to enhance your experience on our Website. You may control cookie preferences through your browser settings.
2. How We Use Your Information
Streetstalk Avenue uses the information we collect to:
- Provide, operate, and maintain our Website and services.
- Improve and personalize your experience.
- Process transactions and manage orders.
- Communicate with you, including promotional and informational emails, if opted in.
- Monitor and analyze usage trends and activities.
We will only process your personal data when we have a legal basis, such as your consent, our legitimate interest, or a contractual obligation.
3. How We Share Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to third parties without your consent, except as follows:
- Service Providers: We may share your data with trusted third-party vendors to facilitate our services, such as payment processors and analytics providers.
- Legal Compliance: We may disclose information if required to do so by law or in response to valid legal processes.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. When no longer needed, we securely delete or anonymize your data.
5. Security of Your Information
Streetstalk Avenue is committed to securing your personal information. We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, please note that no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Data Protection Rights
Under applicable data protection laws, including GDPR and POPIA, you may have rights regarding your personal data, including:
- Access: Request access to your personal data.
- Correction: Request correction of inaccurate data.
- Deletion: Request deletion of your data under certain conditions.
- Objection and Restriction: Request to restrict or object to processing.
- Data Portability: Request the transfer of your data.
To exercise these rights, please contact us using the information provided below.
7. Children’s Privacy
Our Website and services are not intended for children under the age of 16. We do not knowingly collect or process data from children. If we become aware that we have collected data from children without parental consent, we will take steps to delete that information.
8. International Data Transfers
We may transfer your personal information to countries outside of South Africa for processing. In such cases, we ensure appropriate safeguards are in place to protect your data, including data transfer agreements in line with GDPR standards.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We encourage you to periodically review this page for the latest information on our privacy practices. The date of the most recent update is at the top of this page.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Streetstalk Avenue
Email: admin@streetstalk.co.za
Phone: 078 611 9968